Twitter

Twitter is a website, owned and operated by Twitter Inc., which offers a social networking and microblogging service, enabling its users to send and read messages called tweets. Tweets are text-based posts of up to 140 characters displayed on the user's profile page.

The website is based in San Francisco. Twitter also has servers and offices in San Antonio and Boston. Twitter, Inc. was originally incorporated in California, but as of 2011 is incorporated in Delaware.

Twitter was produced in March 2006 by Jack Dorsey and launched in July. Since then Twitter has gained popularity worldwide and is estimated to have 200 million users, generating 200 million tweets a day and handling over 1.6 billion search queries per day. It is sometimes described as the "SMS of the Internet.

Leadership

As chief executive officer, Dorsey saw the startup through two rounds of capital funding by the venture capitalists who backed the company.

On October 16, 2008, Williams took over the role of CEO, and Dorsey became chairman of the board.

On October 4, 2010, Williams announced that he was stepping down as CEO. Dick Costolo, formerly Twitter's chief operating officer, became CEO. According to a Twitter blog, dated October 4, 2010, Williams was to stay with the company and "be completely focused on product strategy.

According to The New York Times, "Mr. Dorsey and Mr. Costolo forged a close relationship" when Williams was away. According to PC Magazine, Williams was "no longer involved in the day-to-day goings on at the company". He is focused on developing a new startup, but he became a member of Twitter's board of directors, and promised to "help in any way I can". Stone is still with Twitter but is working with AOL as an "advisor on volunteer efforts and philanthropy".

Dorsey rejoined Twitter in March 2011, as executive chairman focusing on product development. His time is split with Square where he is CEO, and whose offices are within walking distance of Twitter's in San Francisco.

Growth

The company experienced rapid growth. It had 400,000 tweets posted per quarter in 2007. This grew to 100 million tweets posted per quarter in 2008. In February 2010, Twitter users were sending 50 million tweets per day. By March 2010, the company recorded over 70,000 registered applications. As of June 2010, about 65 million tweets were posted each day, equaling about 750 tweets sent each second, according to Twitter. As noted on Compete.com, Twitter moved up to the third-highest-ranking social networking site in January 2009 from its previous rank of twenty-second.

Twitter's usage spikes during prominent events. For example, a record was set during the 2010 FIFA World Cup when fans wrote 2,940 tweets per second in the thirty-second period after Japan scored against Cameroon on June 14, 2010. The record was broken again when 3,085 tweets per second were posted after the Los Angeles Lakers' victory in the 2010 NBA Finals on June 17, 2010, and then again at the close of Japan's victory over Denmark in the World Cup when users published 3,283 tweets per second. When American singer Michael Jackson died on June 25, 2009, company servers crashed after users were updating their status to include the words "Michael Jackson" at a rate of 100,000 tweets per hour.

Twitter acquired application developer Atebits on April 11, 2010. Atebits had developed the Apple Design Award-winning Twitter client Tweetie for the Mac and iPhone. The application, now called "Twitter" and distributed free of charge, is the official Twitter client for the iPhone, iPad and Mac.

From September through October 2010, the company began rolling out "New Twitter", an entirely revamped edition of twitter.com. Changes included the ability to see pictures and videos without leaving Twitter itself by clicking on individual tweets which contain links to images and clips from a variety of supported websites including YouTube, Flickr, as well as a complete overhaul of the interface, which shifted links such as '@mentions' and 'Retweets' above the Twitter stream, while 'Messages and 'Log Out' became accessible via a black bar at the very top of twitter.com. As of November 1, 2010, the company confirmed that the "New Twitter experience" had been rolled out to all users.

On April 5, 2011, Twitter tested a new homepage, as well as phasing out the "Old Twitter. However, a glitch came about after the page was launched, so the previous "retro" homepage was still in use until the issues were resolved.[40] On April 20, 2011, the new homepage was reintroduced, though the "Switch to Old Twitter" option is still available to users.

Features

Twitter has been compared to a web-based Internet Relay Chat (IRC) client.

Tweets are publicly visible by default; however, senders can restrict message delivery to just their followers. Users can tweet via the Twitter website, compatible external applications (such as for smartphones), or by Short Message Service (SMS) available in certain countries. While the service is free, accessing it through SMS may incur phone service provider fees.

Users may subscribe to other users' tweets – this is known as following and subscribers are known as followers or tweeps (Twitter + peeps).

Twitter allows users the ability to update their profile by using their mobile phone either by text messaging or by apps released for certain smartphones / tablets.

In a 2009 Time essay, technology author Steven Johnson described the basic mechanics of Twitter as "remarkably simple:

As a social network, Twitter revolves around the principle of followers. When you choose to follow another Twitter user, that user's tweets appear in reverse chronological order on your main Twitter page. If you follow 20 people, you'll see a mix of tweets scrolling down the page: breakfast-cereal updates, interesting new links, music recommendations, even musings on the future of education.

Messages

Users can group posts together by topic or type by use of hashtags – words or phrases prefixed with a "#" sign. Similarly, the "@" sign followed by a username is used for mentioning or replying to other users. To repost a message from another Twitter user, and share it with one's own followers, the retweet function is symbolized by "RT" in the message.

In late 2009, the "Twitter Lists" feature was added, making it possible for users to follow (as well as mention and reply to) lists of authors instead of individual authors.

Through SMS, users can communicate with Twitter through five gateway numbers: short codes for the United States, Canada, India, New Zealand, and an Isle of Man-based number for international use. There is also a short code in the United Kingdom which is only accessible to those on the Vodafone, O2 and Orange networks. In India, since Twitter only supports tweets from Bharti Airtel, an alternative platform called smsTweet was set up by a user to work on all networks. A similar platform called GladlyCast exists for mobile phone users in Singapore, Malaysia and the Philippines.

The messages were initially set to 140-character limit for compatibility with SMS messaging, introducing the shorthand notation and slang commonly used in SMS messages. The 140-character limit has also increased the usage of URL shortening services such as bit.ly, goo.gl, and tr.im, and content-hosting services, such as Twitpic, memozu.com and NotePub to accommodate multimedia content and text longer than 140 characters. Twitter uses bit.ly for automatic shortening of all URLs posted on its website.

History

Twitter's origins lie in a "daylong brainstorming session" held by board members of the podcasting company Odeo. Dorsey introduced the idea of an individual using an SMS service to communicate with a small group. The original project code name for the service was twttr, an idea that Williams later ascribed to Noah Glass, inspired by Flickr and the five-character length of American SMS short codes. The developers initially considered "10958" as a short code, but later changed it to "40404" for "ease of use and memorability. Work on the project started on March 21, 2006, when Dorsey published the first Twitter message at 9:50 PM Pacific Standard Time (PST): "just setting up my twttr.

"...we came across the word 'twitter', and it was just perfect. The definition was 'a short burst of inconsequential information,' and 'chirps from birds'. And that's exactly what the product was." – Jack Dorsey

The first Twitter prototype was used as an internal service for Odeo employees and the full version was introduced publicly on July 15, 2006. In October 2006, Biz Stone, Evan Williams, Dorsey, and other members of Odeo formed Obvious Corporation and acquired Odeo and all of its assets–including Odeo.com and Twitter.com–from the investors and shareholders. Williams fired Glass who was silent about his part in Twitter's startup until 2011. Twitter spun off into its own company in April 2007.